1. Information We Collect

We may collect the following types of information:

Personally Identifiable Information

Personally Identifiable Information (“PII”) is information that can be used to identify or contact you. This may include:

• Name
• Email address
• Phone number
• Company or business name
• Information submitted through contact forms
• Information provided when communicating with our team
• Account or service-related information
• SMS consent and communication preferences

We collect this information when you submit a form, request information, communicate with us, subscribe to communications, become a client, or voluntarily provide information to us.

Non-Personally Identifiable Information

We may also collect information that does not directly identify you, including:

• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Pages visited
• Website usage and interaction data
• Approximate geographic information
• Cookies and similar tracking information

We may collect this information through Google Analytics, Google Tag Manager, cookies, and other analytics or tracking technologies.

III. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and requests.
• Provide customer support.
• Communicate regarding your account and services.
• Process and manage service requests.
• Communicate regarding website updates, advertising campaigns, reporting, billing questions, scheduling, and other client-related matters.
• Provide products and services requested by you.
• Send marketing materials and updates where you have provided consent or where otherwise permitted by law.
• Send conversational or informational SMS communications where appropriate consent has been obtained.
• Analyze Website traffic and usage.
• Improve our Website, services, communications, and customer experience.
• Maintain and protect our systems and business operations.
• Prevent fraud, misuse, or security threats.
• Comply with applicable legal and regulatory requirements.

1. How We Share Your Information

We may share personal information with service providers that assist us in operating our business and providing services, including providers that support:

• Website hosting and maintenance
• Customer relationship management
• Business communications
• Email and SMS communications
• Analytics and reporting
• Advertising and marketing technology
• Payment processing
• Data storage and security

These service providers may only use information as necessary to perform services on our behalf and subject to their applicable privacy and security obligations.

We do not sell or rent your personal information.

No mobile opt-in information or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.

We may also disclose information when reasonably necessary to comply with applicable laws, regulations, legal processes, governmental requests, or to protect the rights, property, security, or safety of Performance Media Marketing, our clients, or others.

1. Google Tag Manager and Google Analytics

We use Google Tag Manager and Google Analytics to help collect and analyze Website traffic and usage information.

These services may collect information including your IP address, browser type, device information, pages viewed, interactions with our Website, and other usage information.

For more information about Google’s privacy practices, please review Google’s Privacy Policy and information regarding how Google uses data from sites or apps that use its services:

Google Privacy Policy:
https://policies.google.com/privacy

How Google Uses Information From Sites or Apps That Use Its Services:
https://policies.google.com/technologies/partner-sites

1. Cookies and Other Tracking Technologies

We use cookies and similar tracking technologies to understand how visitors interact with our Website, improve Website functionality, analyze performance, and support our marketing and advertising activities.

Cookies may collect information about your device, browsing activity, pages visited, and interactions with our Website.

You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or performance of portions of the Website.

VII. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, misuse, loss, or destruction.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted to or stored by us.

VIII. Your Privacy Rights

Depending on applicable law and your location, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we maintain about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of certain personal information.
• Object to or request restriction of certain processing activities.
• Withdraw consent where processing is based on your consent.
• Opt out of marketing communications.
• Opt out of SMS communications.

To submit a privacy-related request, contact us at:

supportteam@performancemediamarketing.com

We may need to verify your identity before completing certain requests.

1. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business and client records, satisfy legal or regulatory requirements, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

1. SMS Messaging and Consent

Performance Media Marketing may collect mobile phone numbers and SMS consent information when individuals:

• Submit information through our Website.
• Provide SMS consent through a Website form.
• Provide consent verbally or in writing.
• Communicate directly with our team.
• Initiate a text message conversation with us.
• Request customer support or account-related communications by text message.

We may use SMS messaging for conversational and informational communications, including:

• Responding to inquiries
• Customer support
• Account communications
• Service requests
• Scheduling
• Service updates
• Website updates
• Advertising campaign communications
• Reporting
• Billing-related questions
• Other communications related to services provided by Performance Media Marketing

Providing a telephone number alone does not constitute consent to receive SMS messages.

Where required, we will obtain appropriate consent before sending SMS communications.

No mobile opt-in information or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.

Message frequency may vary depending on your interactions with our team and your service needs. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a message.

For assistance, reply HELP or contact us at supportteam@performancemediamarketing.com.

1. SMS Terms & Conditions

By consenting to receive SMS messages from Performance Media Marketing, you agree to receive conversational and informational text messages regarding your inquiry, account, services, service requests, scheduling, updates, customer support, website services, advertising campaigns, reporting, billing, and other communications related to services provided by Performance Media Marketing.

Message Frequency

Message frequency varies depending on your interaction with our team and your service needs.

Message and Data Rates

Message and data rates may apply depending on your wireless carrier and mobile service plan.

Opting Out

You may opt out of receiving SMS messages at any time by replying:

STOP

After opting out, you will no longer receive SMS messages from us unless you subsequently provide consent to receive them again.

Getting Help

For assistance, reply:

HELP

You may also contact Performance Media Marketing at:

supportteam@performancemediamarketing.com

Consent

Consent to receive SMS messages is not a condition of purchasing any product or service from Performance Media Marketing.

Mobile information, SMS opt-in information, and SMS consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

XII. Marketing Communications

If you elect to receive marketing or promotional communications from us, you may unsubscribe at any time by following the unsubscribe instructions included in those communications or by contacting us.

Opting out of marketing communications will not prevent us from sending communications that are necessary to provide services, respond to support requests, or otherwise manage an existing business relationship.

SMS marketing communications, if used, will only be sent in accordance with applicable consent requirements.

XIII. Third-Party Websites and Services

Our Website may contain links to third-party websites, platforms, applications, or services.

Performance Media Marketing is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of third parties before providing them with personal information.

XIV. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, services, technology, legal requirements, or other factors.

When changes are made, we will post the updated Privacy Policy on this page and revise the “Last Updated” date at the top of the policy.

We encourage you to periodically review this Privacy Policy for updates.

1. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us at:

Performance Media Marketing
Email: supportteam@performancemediamarketing.com
Website: https://performancemediamarketing.com/