Reviews Matter!

We’ve written about the importance of your online reviews before, but this subject is so important, we’ve made it the subject again for this week’s email.  Today, it’s so easy to research online that

September 9, 2020

We’ve written about the importance of your online reviews before, but this subject is so important, we’ve made it the subject again for this week’s email.  Today, it’s so easy to research online that almost all potential new customers do some research before purchasing or calling for your services.

S
urprisingly, online reviews are trusted almost as much as a personal recommendation!

  • 91% regularly read online reviews before purchasing
  • 84% trust online reviews as much as a personal recommendation
  • 68% form an opinion after reading between 1 and 6 online reviews

Research is as simple as reading reviews or checking star ratings.  A star rating of only 3 out of 5 stars is enough to drive potential new customers away.  Even 4.5 stars is now considered nominal.  Typically, your reviews will be listed along with competitors, so it’s important that you have a very high star rating and a similar number of reviews as your competitors.   

 

Note: Call now and request our online videos that you can send to your happy customers to help you grow your online reviews!

If you have any questions regarding how your business can stand out on Google, give our Support Team a call at (949) 478-6887.

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