Engage Customers Through Your GMB!
Messaging Through Your Google My Business Profile
Message Customers Through Your GMB
Your customers can get in touch with you in real-time from your Google My Business (GMB) profile when you turn on messaging. You can answer questions, tell your story, and attract more customers to your business directly from your cell phone. Messaging is the most efficient for converting prospects to customers.
Manage Your Bookings
When you manage your bookings through one of Google's booking providers, you get web and app services that seamlessly use your customer’s Google Account. Your customers also benefit from built-in integration with widely used Google products, like Calendar, and automatic reminders so they don’t miss their booking.
When viewing the booking tab in your Google My Business dashboard, you are able to manage all past, current and future bookings made through Google.
Turn on Quotes
Customers can directly request a quote for your services using your GMB when you turn on the quotes feature. When you enable the quotes feature, a "Request a quote" a button will show on your GMB which your customers can use to request a quote for your services.
When a customer requests a quote, you get:
- A message in the Google My Business app
- An email with a response form
You can reply directly from either notification. These options make it easy for you to review quote requests and connect with potential customers. When you get a new message, it’s important to reply as fast as possible. Statistics show that this response time is crucial to bringing you new business and beating out the competition.